Bassel Saleh & Co.

IT System Administrator

Position Summary
The IT System Administrator will provide IT support, monitoring, and oversight of the servers, network environment, and computer assets. Responsibilities include:

  •  Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
  • Install, modify, and repair computer software and hardware
  • Support and oversee systems administration tasks (Active Directory, office, printers, company policy, network security, etc.)
  • Manage short term and long term backups
  • Engage and oversee the monitoring, analysis, and management of server and workstation health; including review of system logs, disk space utilization, processor and memory utilization as well as patch, backup, and AntiThreat measures
  • Install, configure and maintain security tools (web, filter, spam filter, virus protection, firewalls, wireless, etc.), and remote access to the network (portal, VPN)
  • Perform system upgrades, including service packs, patches, hotfixes, firmware updates on networking and related equipment
  • Maintain up-to-date documentation on all server, network, hardware, software equipment, and configurations
  • Articulate and maintain internal system security policies
  • Create and update knowledge base articles to provide procedures and guidance to IT, staff, and users, as appropriate


  • Bachelor’s Degree in engineering, information technology, data communications, telecommunications, computer science, or equivalent educational
  • Technical proficiency including systems experience, strong troubleshooting, and problem-solving skills, and issue management in a multi-platform environment
  • International qualification is desired: MCSE, CCNA
  • Excellent in English (Reading, Speaking and Writing


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